Services
From quick wins to complete transformation.
Choose a standalone service with a defined timeline and investment, or let Fluo lead the whole transformation with Fluo 360º.
At a glance
Five ways to work with Fluo.
Four standalone services, contracted separately, and one integrated program.
| Service | Timeline | Starting investment | Who it is for |
|---|---|---|---|
| 01 · Business Discovery & Process Design | From 2 weeks | From R$ 3,000 | Managers with an overloaded operation or no clarity on how to grow. |
| 02 · Custom AI Agents | From 3 weeks | From R$ 6,000 | Companies with repetitive manual tasks and operational bureaucracy. |
| 03 · Sales Process Automation | From 4 weeks | From R$ 8,000 | Businesses that lose sales through slow replies or lead qualification. |
| 04 · Continuous Improvement & Advisory | Minimum 6 months | From R$ 4,500 / month | Companies seeking continuous evolution and strategic support. |
| 05 · Fluo 360º | Tailored project | Global budget by phase | Organisations seeking a complete, centralised transformation. |
Service 01
Business Discovery & Process Design
A complete X-ray of the company's operation to understand exactly where there are failures, rework, lost time and wasted money, before investing in any tool or system.
Who it is for
Business owners and managers who feel the operation has become overloaded, whose team spends too much time handling day-to-day operational emergencies, or who lack clarity on how to organise the company to grow in a structured way.
How it works
Interviews with the team and mapping of the current workflow (AS-IS). Identification of failures, design of the ideal operation (TO-BE) and prioritisation of actions by impact and ease of implementation.
Main deliverables
- Visual map of current and future processes.
- Diagnostic report with a detailed list of failures and opportunities.
- Roadmap (action plan) with priorities and success indicators.
Client benefits
- Full clarity on the company's failures and priorities.
- Avoids unnecessary investment in the wrong technologies or hires.
- A ready foundation for structuring automation and scaling projects.
- Estimated timeline
- From 2 weeks
- Investment
- From R$ 3,000
What is not included
The hands-on implementation of systems or the development of code and automations (covered only by services 2, 3 or 5).
Service 02
Custom AI Agents
Robots and virtual assistants powered by artificial intelligence, built specifically to perform repetitive tasks and connect company departments (Sales, Operations, Finance and HR).
Who it is for
Companies with slow manual processes, repetitive data entry between systems, slow request triage, or teams overloaded with bureaucratic tasks.
How it works
Development and integration of intelligent workflows (using platforms such as Make and n8n) and AI models that read, interpret and make standardised decisions according to the business rules.
Main deliverables
- Automated technical integration between systems and departments.
- Custom AI agents and virtual assistants for triage, support or internal routines.
- Automation of daily operational tasks (e.g. sending reports, transferring data, answering frequently asked questions).
Client benefits
- Elimination of manual errors and rework.
- Team time freed for strategic and customer-facing work.
- An operation running fast and continuously available.
- Estimated timeline
- From 3 weeks
- Investment
- From R$ 6,000
What is not included
Third-party software licence costs (such as CRM, messaging tools or paid AI platforms) and the creation of visual identity or marketing materials (ad copy, banners, etc.).
Service 03
Sales Process Automation
The digital structuring of the sales process to ensure an immediate response to potential customers (leads), automatic qualification by AI and complete organisation of the sales force.
Who it is for
Companies that lose sales because of slow replies to messages or lack of follow-up, or where salespeople waste time on unqualified contacts.
How it works
We configure the company's CRM, connect communication channels (WhatsApp, email, forms) to automatic response engines and apply artificial intelligence to respond to, qualify and distribute opportunities to the team.
Main deliverables
- Sales funnel structured and configured in the CRM.
- Immediate response and service engine via WhatsApp and email.
- Smart AI-based lead qualification and distribution system.
- Real-time sales dashboard.
Client benefits
- A significant reduction in forgotten or unanswered leads.
- Higher sales conversion thanks to immediate response times.
- Full visibility of sales performance for managers.
- Estimated timeline
- From 4 weeks
- Investment
- From R$ 8,000
What is not included
Third-party software licence costs (such as CRM, messaging tools or paid AI platforms) and the creation of visual identity or marketing materials (ad copy, banners, etc.).
Service 04
Continuous Improvement & Advisory
Post-implementation follow-up, results measurement, continuous process optimisation and recurring strategic guidance for leaders and managers.
Who it is for
Companies that have completed an implementation or transformation project and need to ensure the operation keeps evolving, results are sustained over the long term and leadership has specialist support for decision-making.
How it works
Regular follow-up rituals, monitoring of performance and adoption indicators, and management of an evolving backlog (task list) of improvements and operational adjustments as new business needs arise.
Main deliverables
- Adoption and operational performance indicators.
- Management and prioritisation of the evolving improvement backlog.
- Strategic recommendations and recurring guidance for leadership.
Client benefits
- Assurance that the gains from projects are sustained over time.
- Constant specialist support to evolve processes without overloading the board.
- Clear visibility of performance and the ongoing return on initiatives.
- Contract
- Minimum 6 months
- Investment
- From R$ 4,500 / monthAdvisory / recurring
What is not included
Emergency support outside the agreed business hours, or proprietary software development from scratch beyond the tools agreed in the blueprint.
Integrated program · 05
Fluo 360º
End-to-End Transformation Consulting
A structured, complete and integrated end-to-end journey of operational transformation. It connects strategy, processes, people and technology. Fluo 360º brings all Fluo Delivery services together in a single continuous program: Discovery, AI and Automation Implementation, and Continuous Improvement.
Who it is for
Small and medium-sized companies, or companies in a growth or restructuring phase, that need a comprehensive operational transformation, an end-to-end evolution, and prefer to centralise responsibility for the digital transformation in a single strategic partner instead of managing multiple one-off projects.
How it works
The consultancy applies the Fluo framework in modular, integrated stages.
Stage A: Business Discovery & Process Design
X-ray of the operation, interviews, mapping of the current workflow (AS-IS) and design of the ideal model (TO-BE).
Stage B: Solution Strategy & Design
Requirements definition, functional architecture, technology and vendor selection criteria, and implementation plan.
Only in Fluo 360ºStage C: Transformation Delivery & PMO
Executive governance, vendor and team management, control of risks, dependencies and communication.
Only in Fluo 360ºStage D: Validation, Adoption & Go-Live
Coordination of testing (SIT/UAT), operational readiness, team training, assisted go-live and stabilisation.
Only in Fluo 360ºStage E: Continuous Improvement & Advisory
Post-implementation monitoring, measurement of adoption indicators and recurring guidance for leadership.
Main deliverables
- Process mapping (AS-IS and TO-BE), diagnostic reports and strategic roadmap.
- Requirements catalogue, functional blueprint and implementation plan.
- AI agents and sales automation developed and integrated with internal systems.
- Structured PMO (test plan, responsibility matrix, risk management, decision reports and training).
- Dashboards, evolving backlog and continuous governance (Advisory).
Client benefits
- A unified view and integrated management of the whole transformation, with no silos between areas.
- Confidence in decision-making and in choosing technologies suited to the business reality.
- Real adoption by the teams, eliminating resistance to change.
- Sustained results and a definitive transfer of knowledge for the company's autonomy.
- Timeline and investment
- Tailored projectGlobal budget by phase or fixed scope, according to the complexity and scope of the operation.
What is not included
Emergency support outside the agreed business hours, or proprietary software development from scratch beyond the tools agreed in the blueprint. Third-party software licence costs (such as CRM, messaging tools or paid AI platforms) and the creation of visual identity or marketing materials (ad copy, banners, etc.).
Not sure where to start?
In a first conversation we help you identify which solution creates the most value now.